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How KPIs changed a government. A Malaysian approach

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Malaysia

Nowadays, due to increasing competition in the business world, most of the firms and organizations are obliged to adjust to new ways of enhancing their performance. This improvement is mainly linked with the implementation of performance management systems, new strategic directions, or important shifts in the strategy of the organization.

Improving performance in the City of Seattle

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Seattle

Making data available to citizens is no news for the Governments which aim at improving their current level of performance. The City of Seattle has understood that a transparent approach to conducted activities and obtained results is the leading path towards both a better relationship with the citizens, and a roadmap to performance.

Already winning the gold: performance in Tokyo

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Tokyo

Ten years ago, cities rankings were mainly based on their growth per capita. Today, urban competitiveness revolves around the complex notion of a smart city. As such, one city stands out year after year, securing a top position in almost all city rankings. Tokyo excels due to attributes like livability, transparency, safety, future orientation and agenda, among so many others.

Envisioning the future: Dubai 2021 Strategic Plan

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Dubai Strategic Plan 2021

Over the past 20 years, Dubai has experienced an incredible growth which transformed the city into one of the world’s most important economic centers. The Dubai Strategic Plan 2015, launched in 2007, set the premises of a sustainable growth with a long-term strategy.

Dubai’s 5 priorities at that time were economic development, social development, security, justice and safety, infrastructure, land and environment, and government excellence. As the plan was reaching its end, the Government started work at a new plan, the Dubai Strategic Plan 2021.

THE KPI INSTITUTE

The KPI Institute’s 2024 Agenda is now available! |  The latest updates from The KPI Institute |  Thriving testimonials from our clients |