Change management: staying competitive, efficient and innovative
Change management is a crucial process to employ, when leading an organization from its current state, to its desired future state.
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Change management is a crucial process to employ, when leading an organization from its current state, to its desired future state.
One of the administrative science domains that feeds Performance Management as a discipline is the quality movement. The Plan-Do-Check-Act (PDCA) cycle is at the core of the link between the two fields. It has been promoted and used in its current form for over 50 years. However, its roots can be traced back to ancient Greece.
In many cases when measuring organizational performance, companies tend to focus solely on the financial perspective, setting objectives such as “Achieve profit growth” (measuring it through $ Gross profit margin, $ Net cash flow, or similar indicators) or “Maintain financial discipline” (measuring it through % Budget variance, # Berry ratio, or others).
In today’s business environment, strategic initiatives are becoming more and more complex. However, there are few organizations that have tools implemented to routinely monitor the initiatives’ performance.
What is the portfolio of initiatives? Briefly, it is a collection of projects the organization is implementing in order to fill an existing performance gap and achieve the desired state. The important part is to develop this tool based on the Balanced Scorecard of the organization. Thus, for each objective, initiatives have to be identified, to support their achievement.
Can you imagine your organization as a Ferrari or a McLaren? Your management team as the pit crew and your sales force as the race team? A Formula 1 racing team model can be used as a metaphor for business, as they have many elements in common.
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