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Operational performance

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  • Empathy: Is It an Overrated Concept or a Powerful Business Skill?

    Empathy: Is It an Overrated Concept or a Powerful Business Skill?

    Empathy has started to become one of the most essential skills that management should foster amongst their leaders. The Center for Creative Leadership conducted a study that included 6,732 managers in 38 countries and concluded that empathy has a positive impact on job performance. Namely, bosses perceive their subordinates (managers) who practice empathetic leadership as […]Read More »

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