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Balanced Scorecard

> Editorials

  • The Homeland Security Balanced Scorecard

    The Homeland Security Balanced Scorecard

    Dr. Robert Kaplan and David Norton’s Balanced Scorecard is a management tool designed for organizations to manage their strategy. The scorecard offers a way to achieve a set series of objectives:

> Articles

  • Rockwater – Improving Customer Service through the Balanced Scorecard

    Rockwater – Improving Customer Service through the Balanced Scorecard

    For Rockwater Energy Solutions, the 1980s represented a rough time, with cutthroat competitors wanting to gain an edge on one side and them struggling to reach the finish line among the first, on the other. Nevertheless, despite, or maybe due to this difficult period, Rockwater was able to outgrow its beginnings as a small, low-tech […]
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> News

> Interviews

  • Practitioner Interview: Zainab Mohammed

    Practitioner Interview: Zainab Mohammed

    In 2016, the Performance Magazine editorial team interviewed Zainab Mohammed, CEO Property Management & Marketing at wasl, in the United Arab Emirates, for the “Performance Management in 2015: GCC Special Edition” report. Her thoughts and views on Performance Management are detailed below. Many practitioners are limited by their knowledge regarding their own trade and its success […]
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