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Organisational performance

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  • All You Need to Know About Customer Experience

    All You Need to Know About Customer Experience

    The customer experience is based on all the interactions a customer has with a company or brand during their relationship. This spans every touchpoint with an establishment which includes accessing them via in-store, online, customer support, and product which encompasses every relationship a customer has with a brand. In essence, customer experience refers to the […]Read More »

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