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“To foster a dynamic, visionary and knowledge-based Civil Service, which delivers quality service to the community through a clean, trusted, respectable and fulfilled workforce.” This is the Civil Service Bureau’s vision, established in order to contribute to the development of a performant, engaging administration.
A brief history
Traditionally, the Indian Government used to be described as a rule-based structure, primarily focused on processes. Such an approach was mainly oriented towards input usage, and performance was assessed against money spent on different projects / schemes. The drawback of this modus operandi was that it failed to look at the results achieved by the activities undertaken by the Government.
West Sussex County Council is the first authority in the United Kingdom that has implemented a software to provide citizens open access to its performance data. Its goal is to “help our residents lead happier, healthier, longer lives”. To ensure that its ambition will be attained, the Council has started to monitor a series of KPIs, in the three main areas of interest: children, old people and economy.
The Department of Basic Education is a division of the South African government that administrates primary and secondary education in South Africa. It was established in 2009, when the former Department of Education was divided into the Department of Basic Education and the Department of Higher Education and Training.
In light of the ongoing football frenzy, the FIFA 2014 World Cup, Emerald Publishing is giving its readers free access to articles on football and sports related issues.
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