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> Editorials

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> Multimedia

  • Body Language: Shaping Business Success

    Body Language: Shaping Business Success

    Business schools worldwide, management pros, and all sorts of success gurus give reasonable lectures on tips and techniques for upping your game, nailing negotiations, and attaining professional success. Although promising, all …Read More »

> Strategy

> Balanced Scorecard

  • Industry 4.0 and the Need to Revisit the Balanced Scorecard Concept

    Industry 4.0 and the Need to Revisit the Balanced Scorecard Concept

    Traditional quality management and business excellence practices are proving to be ineffective when used in the context of complex processes. Additionally, these initiatives are defamed for generating a lot of papers or soft documents without any analytical or added value in respect to automation and …Read More »

> KPI

> Organisational Performance

> Operational Performance

  • Reviving the hospitality industry through lean management

    Reviving the hospitality industry through lean management

    Lean management is a popular practice in manufacturing, but the concept is being adopted by other industries to help them cope with the ever-changing business landscape. One industry that could benefit from applying lean management methods is hospitality, which is …Read More »

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