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It is with great pride and joy to announce that during the Certification Awards Ceremony that took place in Riyadh, Saudi Arabia, on the 18th of February, the Saudi Telecom Company (STC) received the ”Integrated Performance Excellence” Award in strategy and performance management.
Creating and sustaining a business is a challenging task. You need to be able to tackle all the obstacles and risks along the way. As an entrepreneur, you should devote all your time, energy, and resources to your business if you really want it to succeed.
Dealing with customers’ complaints should not always be seen as a negative experience. Customers’ complaints should be considered as a source of valuable information for business issues and any problems raised by your customer base.
From the dawn of time, humans have told stories. Why? Because they are easily relatable. Stories help us easily understand complex situations in engaging ways. So how good is your business at communicating its story? And how are you communicating your performance management story?
In 2018, the Performance Magazine editorial team interviewed Christopher Mills, former Managing Director at Core Measures Pte Ltd, Singapore, currently an independent consultant on the international scene, operating from the UK. His thoughts and views on Performance Management are presented in detail below.
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