Marketing – the M in empathy, for customer service
Marketing at its core is based on thinking about one’s business in terms of customer needs and satisfaction.
Posts Tagged ‘Organizational Performance’
Helping businesses thrive and achieve performance
Organizations regularly fight to be the best on the market, to have a good share and also attract more & more customers with high-quality products and services.
The multifaceted world of training sessions
The training program is a basic concept when it comes to human development.
Performance Management in Africa: Nabil Boulos
The KPI Institute’s Performance Management in 2014 report is built on the belief that a balanced approach in such research endeavors can only be achieved by triangulating the opinions of practitioners, academics and consultants alike. In 2014, Nabil Boulos, Ex Head of Financial Planning & Analysis Asia & Africa Business Unit, Vimpelcom Group, Egypt, was one of the practitioners who offered us rich insights into performance related research and trends.
“Love your job, love your life, and let them love each other, since they need each other.”
Five challenges in delivering an effective corporate training
During the last three decades, the Training and Development (T&D for short) field of expertise became a 30-billion-dollar industry, engaging almost 15 million employees and managers, who in turn participate in about 17,6 million courses per year.
