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Creating and sustaining a business is a challenging task. You need to be able to tackle all the obstacles and risks along the way. As an entrepreneur, you should devote all your time, energy, and resources to your business if you really want it to succeed.
Dealing with customers’ complaints should not always be seen as a negative experience. Customers’ complaints should be considered as a source of valuable information for business issues and any problems raised by your customer base.
From the dawn of time, humans have told stories. Why? Because they are easily relatable. Stories help us easily understand complex situations in engaging ways. So how good is your business at communicating its story? And how are you communicating your performance management story?
In 2018, the Performance Magazine editorial team interviewed Christopher Mills, former Managing Director at Core Measures Pte Ltd, Singapore, currently an independent consultant on the international scene, operating from the UK. His thoughts and views on Performance Management are presented in detail below.
In 2017, the Performance Magazine editorial team interviewed Salman Atiah Al-Zahrany, Business Planning and Corporate Performance Manager at MARAFIQ Company, Saudi Arabia. His thoughts and views on Performance Management are presented in detail below.
”The main element within Performance Management in need of dire improvement I would say is the discipline of strategy execution.”
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