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Never leave your work-life balance in the hands of your employer! A different perspective upon family time, personal time and productivity

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“There are thousands and thousands of people out there leading lives of quiet, screaming desperation, where they work long, hard hours at jobs they hate, to enable them to buy things they don’t need to impress people they don’t like. It’s my contention that going to work on Friday in jeans and T-shirt isn’t really getting to the nub of the issue”.

Emotional intelligence and leadership. A story of empathy, communication and success

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Leadership

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.” – Daniel Goleman (1995), apud. John O. Dozier (2010) The Weeping, The Window, The Way.

Three customer centric strategies worth considering

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CustomerCentered

As much as we may like to have all the answers right, there still are the inevitable instances in which we don’t. That is why we sometimes need to do a little research in order to understand what we did wrong. Various implementation models of performance management systems worldwide do not make our job of getting the right answers less difficult. However, it is through research that we can benchmark our practices to those of our peers and, ultimately, discover the limitations behind our rationale.

Expert Interview: Jarlath Fernando, Analyst – Strategy Planning at Dubai World – Imdaad, UAE

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Jarlath-Fernando

The KPI Institute’s reports Performance Management in 2014 and Performance Management in 2014: GCC Special Edition continue the standards established by the previous editions, which consist in gathering and compiling opinions from practitioners, academics and consultants alike, in order to gain a balanced perspective on the state of the discipline. In 2014, Mr. Jarlath Fernando, Analyst – Strategy Planning at Dubai World – Imdaad, UAE was one of the professionals who offered us rich insights into Performance Management practice. 

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