KPI of the Day – Sales: % Share of wallet
Definition
Measures the ratio of a customer’s total spending, dedicated to purchasing from a particular brand or company.
Posts Tagged ‘KPI’
Change management: staying competitive, efficient and innovative
time for change
Change management is a crucial process to employ, when leading an organization from its current state, to its desired future state.
KPI of the Day – Sales: % Closing Ratio (CR)
Definition
Measures the extent to which sales proposals convert into actual sales, otherwise providing little description about the level of a representative’s sales effectiveness.
KPI of the Day – Healthcare: % Inpatient mortality
Definition
Deaths that occur during hospital admission for patients with a specific diagnosis (or procedure), divided by the total number of patients admitted with the same diagnosis (or procedure) for a specified period of time.
KPI of the Day – Sustainability: % Managers who are women
Definition
Measures the number of women who are managers at different seniority levels relative to the total size of the organization’s management team.
