KPI of the Day – Healthcare: % Patient satisfaction
Definition
Measures the percentage of patients out of the overall treated ones that are satisfied with the healthcare services provided by the hospital or its medical practice.
Posts Tagged ‘KPI’
KPI of the Day – Sustainability: # Water recycled and reused
Definition
Measures the amount of wastewater that has been treated to remove solid particles and impurities and is reused for different purposes, such as agricultural and landscape irrigation, industrial processes, toilet flushing, and replenishing a groundwater basin.
KPI of the Day – Utilities: $ Wastewater operating revenue
Definition
Measures the total income generated by cashing the bills from the population for the service of wastewater collection, during the reporting period.
KPI of the Day – Healthcare: % Blood culture contamination rate
Definition
Measures the percentage of processed blood culture/sample specimens that were contaminated, from the total amount of blood cultures/samples collected.
How much productivity is there in performance?
Productivity is a measure of the efficiency of production, expressed as the ratio of output to inputs used. Performance is defined as the accomplishment of a given task measured against preset standards of achievement, such as accuracy, completeness, cost and speed.
