KPI of the Day – Business Consulting (BC): $ Cost of services delivered
Definition
Measures the overall cost of delivering a service to customers. It includes all costs directly related to that service (cost of labor plus delivery overhead costs).
Posts Tagged ‘Consulting performance’
KPI of the Day – Business Consulting (BC): $ Delivery overhead costs
Definition
Measures the overhead costs (fringe benefits for the consultants, recruiters or lawyers, travel expense) that are integral part of any consulting project or service delivery.
KPI of the Day – Business Consulting (BC): $ Bill rate
Definition
Measures the average value of a bill issued to clients.
KPI of the Day – Business Consulting (BC): # Project assignment duration
Definition
Measures the average amount of time spent working on a project assignment or work package.
KPI of the Day – Business Consulting (BC): $ Solution margin
Definition
Measures the margin achieved on average when delivering a specific solution to the client.
