KPI of the Day – Business Consulting (BC): # Labor multiplier
Definition
Measures the revenue earned per each dollar spent on employees.
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Measures the revenue earned per each dollar spent on employees.
Measures the percentage of consulting hours that are charged, thus generating revenue.
Measures the total number of consulting hours sold by a services firm, during a defined period of time. It applies to a range of industries, from business consulting, to engineering and legal practice.
In 2016, the Performance Magazine editorial team interviewed Ken Han, CEO/Co-founder of Metaplan in China, for the “Performance Management in 2015” report. His thoughts and views on Performance Management are detailed below.
”If managers are not qualified to also be performance consultants, they are not going to be very good performance managers.”
The business world has had an increased interest for the last 50 years in Corporate Social Responsibility (CSR). The concept is not necessarily new, as companies undertake social initiatives for centuries. However, as customers are no longer buying just a product, but rather a brand, companies have to make sure that consumers want to be a part of their brand. CSR refers to the company’s sense of responsibility towards the community and the environment in which it operates. Companies are accountable not only to shareholders, but also to employees, consumers, suppliers, local communities and society.
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