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The fact that the employees are a company’s most valuable asset is nowadays understood by an increasing number of organizations. In today’s economic competitive environment, being able to motivate your employees is a key factor in achieving performance, and often can make the difference between success and failure.
The call for papers for the World Organisation of Systems and Cybernetics (WOSC) 16th Congress is now open! The deadline for submitting papers is March 31st, 2014.
Selecting KPIs is the main challenge in establishing a performance management framework based on Key Performance Indicators.
What techniques can be used to facilitate the KPI selection phase of the project?
A target reflects the desired level of a Key Performance Indicator (KPI). Targets make the results derived from measurement meaningful and provide organizations with feedback regarding performance. Targets are a mandatory prerequisite for each KPI measured, they should be quantifiable and clearly expressed.
For some companies making their performance results public is not just a legal regulation, but a way to connect and build the relationship with stakeholders. To ensure transparency, in addition to U.S. GAAP financials, Facebook presents another 16 KPIs that may be of interest for the public.
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