NAM&R – A Best Practice Example of the BSC in Action
Twenty three years have passed since Robert Kaplan and David Norton‘s Balanced Scorecard has first appeared.
Our Websites
Get the opportunity to grow your influence by giving your products or services prime exposure with Performance Magazine.
If you are interested in advertising with Performance Magazine, leave your address below or contact us at: marketing@smartkpis.com.
Twenty three years have passed since Robert Kaplan and David Norton‘s Balanced Scorecard has first appeared.
It is often believed that a Balanced Scorecard approach is only viable for big corporations that have been in business for years; hence, not many start-up companies are willing to use this tool.
People do not generally believe in something until that something starts changing the world. The road to stardom followed by the Performance Scorecard may have passed unnoticed to many, but we cannot overlook the instances in which the entire world reaps the benefits of its use.
How do you measure your library’s success? Is it circulation numbers? Or the number of searches on your electronic databases? In a recent customer survey, EBSCO Publishing found that over 60% of its customers had no formal way of tracking organizational success
David Norton and Robert Kaplan introduced the Balanced Scorecard in 1992 to the private sector, as a methodology of measuring a company’s performance beyond its financial outcomes, like profit margins.
Copyright © 2004-2018 The KPI Institute Pty. Ltd. All rights reserved | Terms of use | Privacy Statement | Cookie Policy
