KPI of the Day – Insurance: % Claims rejection ratio
Definition
Measures the percentage of claims that are rejected by the insurance institution, from overall claims.
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Measures the percentage of claims that are rejected by the insurance institution, from overall claims.
David Norton and Robert Kaplan introduced the Balanced Scorecard in 1992 to the private sector, as a methodology of measuring a company’s performance beyond its financial outcomes, like profit margins.
Measures the percentage of incurred claims value, from the value of the earned premiums.
Measures the average value of a new individual life insurance policy.
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