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Posts Tagged ‘Performance in Australia’

Setting targets in public transportation: performance enabler or risk trigger?

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Setting targets in public transportation

More and more state governments are now introducing Key Performance Indicators (KPIs) to monitor and improve performance across different services offered to citizens, and public transportation is no exception. In Australia, bus drivers resent the pressure of governmental KPIs, especially in regards to running times.

Expert Interview – Eve Blackall, Group Director, Smart Accounting, Australia

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Eve Blackall Interview Performance Management in 2013For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image of Performance Management as a discipline in the analyzed year.

An important editorial rule followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Eve Blackall, Group Director at Smart Accounting, Australia was one of the consultants that The KPI Institute interviewed.

Expert Interview – Sujay Nair, Lecturer-Enterprise Performance Management, The University of Melbourne, Australia

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Sujay Nair Interview Performance Management in 2012For the report Performance Management in 2012, The KPI Institute conducted 12 semi-structured interviews with practitioners, academics and consultants, who offered a detailed image on the state of Performance Management as a discipline.

Sujay Nair, Lecturer-Enterprise Performance Management at The University of Melbourne, Australia was one of the academics that The KPI Institute interviewed.

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