KPI of the Day – Risk Management: $ Risk exposure
Definition
Measures the total loss in the case of a risk occurring, by factoring in the probability of the occurrence taking place.
Posts Tagged ‘KPI’
KPI of the Day – Accounting Performance: % Obsolescence costs from total inventory
Definition
Measures inventory obsolescence costs (cost of inventory when no longer deployable to the customer) as a percentage of total inventory. It indicates the effectiveness of the inventory management process.
KPI of the Day – Marketing: % Market share
Definition
Measures the percentage of the target market accounted for by the business, from the overall existing market.
KPI of the Day: % Customer satisfaction with complaints handling
Definition
Measures the percentage of customers satisfied with the way their complaints were solved, from overall customers that have made a complaint.
Performance measurement used wisely
We measure our performance in order to keep track of it and to improve certain areas that do not work properly. Unfortunately, we cannot always rely 100% on performance measurement alone, as certain activities are difficult to standardize.
