KPI of the Day: % Promptness of claim settlements
Definition
Measures the percentage of claims that are paid within the standard time period after the event was reported, according to the insurance type.
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Measures the percentage of claims that are paid within the standard time period after the event was reported, according to the insurance type.
Measures the percentage of insurance policies that have been rejected or not taken up (NTU), from the total policies requested.
Measures the percentage of insurance claim denials overturned out of the total balance of denied claims.
Measures the time it takes, on average, for a client to receive payment from the insurance institution, after a claim decision has been made.
Measures the percentage of claims that are rejected by the insurance institution, from overall claims.
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