The KPI Institute’s reports Performance Management in 2014 and Performance Management in 2014: GCC Special Edition continue the standards established by the previous editions, which consist in gathering and compiling opinions from practitioners, academics and consultants alike, in order to gain a balanced perspective on the state of the discipline. In 2014, Mr. Jarlath Fernando, Analyst – […]
At its 8th edition, the Performance Management Association Conference is the main global event that brings together the latest research and case studies in the field of performance management and measurement.
The integration of artificial intelligence (AI) has emerged as a transformative force in the public sector, reshaping interactions between citizens and their governments. Across various touchpoints, from online information access to in-person services, AI enhances the citizen journey by analyzing data to deliver personalized services tailored to individual needs. AI-powered chatbots provide instant responses, while […]
“An organization’s ability to learn and translate that learning into action rapidly is the ultimate competitive advantage.” This insight from General Electric (GE) Chairman and CEO Jack Welch captures a fundamental truth in today’s fast-paced business environment—where a strong performance culture rooted in continuous improvement can drive innovation and adaptability. Several studies consistently show the […]
New possibilities in performance reporting are emerging due to artificial intelligence (AI), and among its compelling applications are predictive analytics and natural language processing (NLP). The education technology company DeepLearning.AI describes NLP as a discipline that enables machines to understand, interpret, and generate human language. NLP can also analyze unstructured data from diverse sources. On […]