Both in the professional and the personal contexts our lives, performance is greatly influenced by the manner in which we perceive ourselves: the roles we have been attributed, the tasks we undertake, the levels on which we interact with others.
Definitions for employee satisfaction and employee engagement may differ from organization to organization. HR professionals would generally agree that satisfaction refers to how employees feel – their ‘happiness’ – related to their work environment, organizational culture, career development opportunities and overall compensation.
A prerequisite for a successul benchmarking study is to have a Total Quality Management system in place within the organization. Modern quality management entails customer satisfaction, it prefers prevention against inspection and it recognizes the managerial team’s responsibility for quality.
Change, in all of its forms, is certainly an inherent feature of societal development. As well adapted as we might be to our surrounding environment and habits this is, nonetheless, a temporary situation that is either in the course of changing, or is about to change. Understanding and predicting change is as important as handling it and controlling its outcomes. Predictive analysis in times of crisis becomes the lifeboat that will safely carry its passengers ashore.
Nowadays, the performance assessment meeting represents a common practice that is, no longer, an uncomfortable event for either the employer, or the employee. Now that each party is familiar with this activity, the next arising matter regards how often should it be conducted? The frequency rate must take into consideration aspects that will enhance employee performance and also favor company and leaders’ resources.