Operational performance in America’s fastest-growing division – Gwinnett County
Gwinnett County is one of “America’s fastest-growing counties for the past 20 years”. The way it managed to achieve and maintain such a performance is by having a successful management for each of its departments. In what follows, two examples are presented for how the implementation of a performance management system has led to real improvements, in the Fire and Emergency Services and in the Department of Planning and Development.
