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“Sector-led improvement is gaining momentum. Councils are investing in political leadership; finding new ways of engaging local people and communities; inviting challenge from peers; sharing good practice and utilizing comparative data as a driver for improvement.” Councilor Peter Fleming, Chairman of the LGA Improvement Board
The KPI Institute gladly announces the launching of The State of Performance Improvement and Key Performance Indicator Practice Report 2016.
As with any other project implemented within a company, performance management systems are exposed to failure.
As much as we may like to have all the answers right, there still are the inevitable instances in which we don’t. That is why we sometimes need to do a little research in order to understand what we did wrong. Various implementation models of performance management systems worldwide do not make our job of getting the right answers less difficult. However, it is through research that we can benchmark our practices to those of our peers and, ultimately, discover the limitations behind our rationale.
One of the keys to success in benchmarking is connected to selecting the right benchmarking partners and learning from the best in class organizations. However, the process required in the selection phase is a very complex one which needs to have the proper time and resources allocated.
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