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How does one of the world’s largest retailers, with over 530,000 employees serving millions of customers a week, manage to keep the pace with the performance?
In any business, clear direction is vital. Tesco’s vision guides the direction and the decisions it takes as an organization.
Yas Viceroy Abu Dhabi uses surveys in order to see how satisfied the customers are. And the surveys must be on categories, as the one I have only regards the dining experience.
Le Pain Quotidien, member of Alshaya Group, one of the world’s best known brands, has gained world recognition for the delicious pastries and bakery products carefully prepared by experienced bakers. Founded in Brussels in 1990 by Alain Coumont, the little bakery has now become the basis for an entire restaurant chain, holding locations all over the world.
Jumeirah literally means ‘burning embers’. This is a pretty good name, as everyone knows that in fairytales, magical horses were being fed with nothing else but burning embers. Extrapolating, it could be infered that by staying at one of the Jumeira hotels, guests can experience what would be like living in an enchanted world.
The business world has had an increased interest for the last 50 years in Corporate Social Responsibility (CSR). The concept is not necessarily new, as companies undertake social initiatives for centuries. However, as customers are no longer buying just a product, but rather a brand, companies have to make sure that consumers want to be a part of their brand. CSR refers to the company’s sense of responsibility towards the community and the environment in which it operates. Companies are accountable not only to shareholders, but also to employees, consumers, suppliers, local communities and society.
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