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Performance Measurement taxonomy – linking Performance Measurement and Management


Linking Performance Measurement and Management Performance Architect update 15/2010

In my previous update, I discussed the concept of taxonomy and outlined the structure of a Performance Management taxonomy.  A subset of Performance Management is Performance Measurement and thus a separate taxonomy is required to illustrate its key elements.

The Performance Measurement taxonomy outlined below starts with a list of Performance Measurement instruments that provide the link with the Performance Management taxonomy. The other elements illustrate the various descriptors of performance measures.

The taxonomy is listed in a linear format, as it is still work in progress. A more complex map of the taxonomy can be structured once it matures:

Performance Measurement Instruments
  • Goals / Objectives
  • Measures
  • Performance indicators / metrics
  • Key Performance Indicators
  • smartKPIs
  • Scorecards
  • Dashboards
  • Measure owner
  • Data custodian
  • Cost
  • Time
  • Quality
  • Maturity
Measure unit type
  • $ Value
  • # Number
  • % Percentage

Formula type

  • Average
  • Volume
  • Rate
  • Ratio
  • Index
  • Composition
Measurement type
  • Quantitative
  • Qualitative
Measurement focus
  • Risk
  • Satisfaction
  • Money
  • Quality
  • Duration
  • Volume
Measure relevance level
  • Strategic
  • Operational
Positive trend for measurement results
  • When increasing
  • When decreasing
  • When within an interval of values
Indicator focus
  • Leading
  • Lagging
  • Diagnostic
Measure impact stage
  • Input
  • Process
  • Output
  • Outcome
Data capture period
  • Spot
  • Day
  • Week
  • Month
  • Quarter
  • Year
  • Year to date
  • Rolling average

Listing and grouping such elements is a good first step. Exploring the relationships between them and linking them in a map structure will provide a much richer picture.

Stay smart! Enjoy!

Aurel Brudan

Performance Architect,

BARC research study: Performance Management - Current Challenges and Future Directions
From Performance Measurement to Management in the Local Government - ICMA Case Studies

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