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> Editorials

> News

> Interviews

> Multimedia

  • Body Language: Shaping Business Success

    Body Language: Shaping Business Success

    Business schools worldwide, management pros, and all sorts of success gurus give reasonable lectures on tips and techniques for upping your game, nailing negotiations, and attaining professional success. Although promising, all …Read More »

> Strategy

> Balanced Scorecard

  • Industry 4.0 and the Need to Revisit the Balanced Scorecard Concept

    Industry 4.0 and the Need to Revisit the Balanced Scorecard Concept

    Traditional quality management and business excellence practices are proving to be ineffective when used in the context of complex processes. Additionally, these initiatives are defamed for generating a lot of papers or soft documents without any analytical or added value in respect to automation and …Read More »

> KPI

> Organisational Performance

  • All You Need to Know About Customer Experience

    All You Need to Know About Customer Experience

    The customer experience is based on all the interactions a customer has with a company or brand during their relationship. This spans every touchpoint with an establishment which includes accessing them via in-store, online, customer support, and product which encompasses …Read More »

> Operational Performance

  • How Data Analytics Can Improve Company Performance

    How Data Analytics Can Improve Company Performance

    The business intelligence and analytics industry reached over $ 19 billion globally in 2020, albeit the derailed economic performance caused by the pandemic.  The business intelligence market growth experienced a 5.2% increase, and the data analytic growth rate is expected …Read More »

> Individual Performance

> Personal Performance

> Around the World

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