> Editorials

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  Beyond Remote Work: Insights and Strategies for Enhancing Employee Productivity and Performance

  April 9, 2026
  Remote work and the implications of continuing the process, including its potential impact on employee performance, are widely discussed. However, there is no right answer, and it is not one-size-fits-all. The future of work includes flexibility, employee experience, agility, and …Read More »

> News

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  Meta, Amazon Push Stricter Employee Performance Standards

  May 7, 2026
  Meta To Roll Out Changes to Performance Review System in 2026 Tech giant Meta is redesigning the way it reviews employee performance in 2026, according to a report by Business Insider. The revamp will incorporate …Read More »

> Interviews

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  Expert Interviews Series: Rethinking Performance Management in the Age of AI with Dr. Sarah Binsaied

  August 5, 2026
  For years, performance management leaned heavily on financial results and annual reviews to tell organizations how they were doing. That picture is changing fast, and few people are watching the …Read More »

> Multimedia

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  Can AI Make Us More Human? A Social Psychologist and a Business Leader Answer

  August 10, 2026
  Artificial intelligence is often framed as something that will either replace human abilities or revolutionize them.  In this TED conversation, social psychologist Heidi Grant and NiCE CX Division president Barry …Read More »

> Strategy

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  What Is Strategy? Definition, Types, Process, and Examples

  September 17, 2026
  Strategy is the set of choices an organization makes about where it wants to go, what it will prioritize, how it will compete, and how it will allocate resources to reach its objectives. The concept has several established interpretations. Michael …Read More »

> Balanced Scorecard

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  Brilliance in Balance: An Introduction to the Balanced Scorecard

  April 16, 2026
  The balanced scorecard (BSC) is a widely used performance measurement framework for strategic planning. It is so popular, in fact, that The KPI Institute’s latest State of Strategy Management Practice report found that 40% of respondents from Middle Eastern companies were using it. Why is that the …Read More »

> KPI

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  What Is a Key Performance Indicator (KPI)? Definition, Framework, Resources, and 1000+ Examples

  September 3, 2026
  A Key Performance Indicator (KPI) is a measurable expression of the achievement of a desired level of results in an area relevant to the evaluated entity’s activity. This is the definition used by The KPI Institute, a global research, training, …Read More »

> Organisational Performance

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  What Is Employee Performance Management? Definition, Framework, and Examples

  September 10, 2026
  Employee Performance Management (EPM) is the structured, ongoing process of setting expectations, tracking results, and developing people so that individual effort connects to organizational goals. It is not the annual review form. The review is one meeting inside a much …Read More »

> Operational Performance

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  AI in Performance Management: What It Actually Does and What the Evidence Says

  September 7, 2026
  AI in performance management refers to the use of machine learning, natural language processing, and predictive analytics inside the tools managers and HR teams use to set goals, collect feedback, run reviews, and flag risks like attrition or underperformance. In …Read More »

> Individual Performance

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  Elevating employee performance: lessons from a remarkable transformation

  October 31, 2023
  In today’s dynamic business landscape, enhancing employee performance is crucial for sustained success. To build high-performing teams, it’s important to establish the right framework and processes for performance measurement, including the selection and deployment of tools like key performance indicators …Read More »

> Personal Performance

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  How To Engage Your Emotional Intelligence To Adapt To Different Work Environments

  November 14, 2022
  Editor’s Note: This article is written by Justine McGrath, ProACTive Coaching’s owner and EBW System assessment and training facilitator. “How To Engage Your Emotional Intelligence To Adapt To Different Work Environments” is originally published in the 23rd PERFORMANCE Magazine – Printed Edition.  …Read More »

> Around the World

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  MyDigital: Malaysia’s digital transformation goals by 2030

  January 30, 2023
  Accelerating a digital economy is no longer just an option but a must. The United Nations reported that digital technologies have reached 50% of the developing world’s population and helped …Read More »

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