KPI of the Day – Marketing: # Compliments to complaints
Definition
Compares the number of compliments to the number of complaints received in during the measurement period.
Continuous Professional Development, Learning, And Your Earnings
Continuous professional development, CPD for short, is a building block to any successful career today, and many Australian employers mandate it as part of their terms and conditions.
Employee of the Month: Damaris Minea, Head of Logistics
Join us in our journey of interviewing some of the most extraordinary individuals that continue to make The KPI Institute a role-model for others to follow.
Boosting Performance Via World-Class Employee Engagement Events
The costs of disengagement with your employees are economically startling, with The Australian reporting that, over in the US, companies lost $300bn to employee apathy in 2017.
The 11th edition of Performance Magazine is out!
Encompassing The KPI Institute’s experience, research and expertise, PERFORMANCE Magazine – Printed Edition provides its readership with first-hand how-to, resources, and insights from practice, so as to assist them in their performance endeavors and in becoming state-of-the art professionals.
