KPI of the Day – Insurance: % Not taken up (NTU) ratio
Definition
Measures the percentage of insurance policies that have been rejected or not taken up (NTU), from the total policies requested.
KPI of the Day – Utilities: % Access to water
Definition
Measures the percentage of population that has access to an improved source of water (treated/drinkable), out of a country’s total population.
KPI of the Day: # Water treatment plants providing full treatment
Definition
Measures the total number of water treatment plants providing complete treatment, at the end of the reporting period.
KPI of the Day: # Drinking water tests above max contaminant level
Definition
Measures the total number of drinking water tests above the maximum contaminant level conducted within the reporting period.
Strengths of the Balanced Scorecard Management System
We live in an era where organizations are focusing their efforts on several key pillars, namely on gaining more market share, attracting more customers or making more profit. In other words, organizations try to be more proficient in achieving their goals.
