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You have worked really hard to get where you are, and you should be congratulated for it. Dedication and a stalwart desire to achieve results have brought you the level of success you may be currently enjoying.
That being said, amidst the celebration, let’s not forget the people that have helped you along your journey – your employees.
KPIs are a vital part of any Performance Management or Strategy Execution system. Yet how many times have you struggled to understand or to explain what is meant by “KPI”? On the surface, it seems simple enough – Key Performance Indicator.
Since R. Kaplan and D. Norton’s article “The Balanced Scorecard – Measures that drive performance’”, published in 1992 in the Harvard Business Review, the Balanced Scorecard (BSC) methodology has become one of the most popular performance management frameworks, used nowadays in both public and private organizations.
Back in 2018, the Performance Magazine editorial team interviewed Tom McKeown, CEO at TrenData, USA. His thoughts and views on Performance Management are presented in detail below.
Human beings in a free market society are always looking to move on or up. In addition to grading individuals on how they are doing in their current job, it’s motivating to let them know what levels they need to hit.
It seems as though there are too many managers out there that seem to believe there are only two ways in which a business can be run, and a team led. They can either be highly engaged with the business that they work for,
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