The history of the Balanced Scorecard in its popular form draws back at the beginning of 1992 when it was for the first time unveiled to the larger public by its authors Dr. Robert Kaplan and Dr. David Norton in an article published in the Harvard Business Review journal.
However, few are those who know which are the details of the Balanced Scorecard development and its origins. The Balanced Scorecard took shape as a result of a project involving 12 U.S. top companies. The project was run by Nolan Norton Institute in cooperation with Dr. Robert Kaplan during 1990-1991 and had as the main purpose to research and test best practice performance measurement solutions used at that point in practice in United States.
smartKPIs.com, media partner at the Balanced Scorecard Forum Dubai 2011, has conducted a series of interviews reflecting the use of Balanced Scorecard in organizations and its evolution during its 20 years of existence. One of the interviews conducted by the smartKPIs.com team present at the Balanced Scorecard Forum Dubai 2011 refers to how Performance Management is perceived and done within the Central Bank of Nigeria. The person interviewed is Mr. Walter Ahrey, Director Strategy and Performance at the Central Bank of Nigeria.
One of the most common challenges that HR managers may face nowadays is placing HR as a strategic partner at the decision round-table. Proving the value added brought by HR in an organization is no easy task for HR managers. However, this blog post will analyze the Deutsche Telekom HR strategy and how it aligns with the business coordinates.
