At the beginning of this century, the Canadian Transportation Agency – CTA, has recognized the need to develop and utilize performance management practices in order to increase its performance levels.
We live in a world where everything is quantifiable and needs to be measured. We count our daily calories, our days of work ‘till the next vacations, we measure air pollution in cities and tend to start a “Top 10” list for almost everything.
In order to reach your goals, it is quite important to consistently measure your performance or that of your competitors, so that you can benchmark your efforts with theirs. Such measurement can also be applied to a marketing activity known as social selling.
In 2016, the Performance Magazine editorial team interviewed Somita Raj, Organizational Development and Learning Leader at Honeywell, Malaysia, for the “Performance Management in 2015: ASEAN Special Edition” report. Her thoughts and views on Performance Management are detailed below.
Every individual is unique and has distinct strengths, so we must find a way to customize the system in order to ensure that it caters to each individual.