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The 3rd Edition Summer School in Managing Dynamic Complexity in the Public Sector – a System Dynamics-based Balanced Scorecard Approach

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Managing Dynamic Complexity in the Public Sector

The 3rd Summer School on Managing Dynamic Complexity in the Public Sector: a System Dynamics-based Balanced Scorecard Approach is an elective course offered by the University of Palermo (Italy) with the support of University of North Carolina (USA). It also is part of the curriculum of the International Ph.D. program in “Model Based Public Planning, Policy Design and Management” which is jointly run with the Universities of Bergen (Norway) and Nijmegen (The Netherlands).

Accountability through performance measures in academic education – North Carolina Community Colleges case study

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North Carolina Community Colleges Performance

North Carolina Community Colleges  initiated in1993 an accountability system for monitoring performance data on specific measures to ensure public accountability for programs and services. In 2011, The Critical Success Factors report was launched as an accountability document presenting 8 generic performance measures based on which the Board reviews performance.

Performance Management in the Central Bank of Nigeria – Interview from the BSC Forum Dubai 2011

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 Central Bank of Nigeria Interview from the BSC Forum Dubai 2011

smartKPIs.com, media partner at the Balanced Scorecard Forum Dubai 2011, has conducted a series of interviews reflecting the use of Balanced Scorecard in organizations and its evolution during its 20 years of existence. One of the interviews conducted by the smartKPIs.com team present at the Balanced Scorecard Forum Dubai 2011 refers to how Performance Management is perceived and done within the Central Bank of Nigeria. The person interviewed is Mr. Walter Ahrey, Director Strategy and Performance at the Central Bank of Nigeria.

Performance Insights: Corporate Philosophy in Japanese companies

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Corporate Philosophy in Japanese companies

As I review organizational identities, I found it interesting that the Corporate / Company Philosophy is often used by Japanese companies as a tool to present corporate identities. On Japanese companies’ websites, this term appears much more frequent than tools such as Values, Vision, Mission . Comparatively, this concept is seldom seen on company websites from other parts of the world.

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