As one of the most culturally comprehensive and diverse university in the world, Webster University has devised a Strategic Plan to fit its global perspective on academic excellence. The university’s newly formulated plan embraces the institution’s global vision on an international student experience that leads to successful professional formation.
How do you measure your library’s success? Is it circulation numbers? Or the number of searches on your electronic databases? In a recent customer survey, EBSCO Publishing found that over 60% of its customers had no formal way of tracking organizational success
Public transportation is one of the key challenges each city needs to address, in order to provide the proper infrastructure for its citizens.
The City of Portland, Oregon, is one of the urbs that strives for improved performance in this area. Portland Streetcar is a city venture into transit services, as the city works with 2 transportation partners: Portland Streetcar Incorporated (PSI), a private nonprofit corporation, and TriMet, the public transportation agency for the Portland metropolitan area.
Before the invention of the Balanced Scorecards, organizations and companies used financial and/or quality operations and programs to measure how well they performed.