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The HR (R) evolution: Transforming HR To a Business-Enabling Partner That Contributes to Business Sustainability


HR Summit and Expo 2012

Crystel Heydenmann, EVP Corporate Human Resources & Transformation at Alcatel-Lucent France started the session by discussing her experience when transitioning from a non-HR into an HR role. She then provided examples of ways in which HR professionals can better act as “credible activists”.

Some of the key discussion points included:

  • HR  is often seen as the department saying “what can’t be done”;
  • In her first 90 days in her current role, Crystel found herself reorganizing and prioritizing over 250 HR programs into 3 priorities;
  • This solution not only made it easier for the HR department to understand priorities but also addressed the problem of low visibility of HR initiatives in the field;
  • Further initiatives were grouped under the three 3 priorities. For instance, international mobility rules and an international job opportunity market were part of the “attract and develop talents” priority.
Measuring The Effectiveness Of Your L&D Initiatives and The Impact They Have On The Business
Live Voting on Burning HR Challenges at the HR Summit and Expo 2012

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