The City of Tacoma’s operations are constantly under track, in order to provide its residents valuable services 24-hours a day, seven days a week. The results of its performance are made available to citizens, to keep them informed about the effectiveness of the City’s programs, about the way tax revenues are being spent and about the progress toward the City’s goals.
Tacoma 24/7 is a quarterly report on 24 indicators the City monitors in 7 key service areas: Public Safety, Infrastructure, Community Services, Economic Development, Convention, Visitor & Arts, Sustainability, Open Government.
One of the most pressing question regarding top management is “how much a CEO earns per year?” This may vary from thousands to millions of dollars ranges, depending on the industry and the resources a company allocates.
In many organizations, making sure they justify their CEO’s payment is a priority which can be seen in the annual report. For example, in Rio Tinto’s annual report, they devote almost the same amount of space to explaining the remuneration schemes for top management as they do accounting for performance.
In the multitude of Performance Management tools available to be deployed across organizations, managers can become confused, while trying to identify what tools to use, when and how.
All businesses are in a continuous search for processes and quality improvements that will eventually lead them to achieving a superior level of performance in their activity.
A benchmarking study can provide several benefits, including a set of measures for assessing the performance and a baseline from which to measure improvements. In order to achieve these, one should be aware and choose the proper method and tools for conducting the benchmarking study.
Shifting focus from the classic Gross Domestic Product as a means for measuring a country’s success, Michael Green, renowned social progress expert and CEO of the Social Progress Imperative, suggests a tool that is more apt in measuring societal and national success, tailor-made for the 21st century.
