KPI of the Day – Logistics Performance: % On-time delivery
Definition
Measures the percentage of items or products that are delivered on time to customers.
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Measures the percentage of items or products that are delivered on time to customers.
The Council of Logistics Management defines Logistics as “The process of planning implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements.”
Measures the percentage of order picking errors recorded out of the total order pickings.
Measures the costs incurred with fuel consumption per trip.
Measures the percentage of the recovered value of products returned (product value extracted from returns minus losses in product value and operating costs), from the overall returned product value.
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