KPI of the Day – Business Consulting (BC): $ Cost of services delivered
Definition
Measures the overall cost of delivering a service to customers. It includes all costs directly related to that service (cost of labor plus delivery overhead costs).
Posts Tagged ‘KPI’
KPI of the Day – Sales: % Sales growth in stores open at least 12 months
Definition
Measures the percentage of the sales growth variance in stores open for at least 12 months, compared with the previous sales value performance.
Which KPIs Are Ideal for a Successful Social Media Campaign?
Online marketing encompasses a wide scope of communications, aimed at attracting and engaging the consumer. The overall objective is to persuade consumers to carry out a desired action.
Measuring hospitality performance with KPIs
Restaurants, cafes and such other service businesses from the hospitality industry have grown over the past few years tremendously. The likes of Starbucks, Gloria Jean’s have sprouted everywhere, but they have done so by building their companies with different strategies.
Storytelling with KPIs: Going beyond insights by delivering impact
From the dawn of time, humans have told stories. Why? Because they are easily relatable. Stories help us easily understand complex situations in engaging ways. So how good is your business at communicating its story? And how are you communicating your performance management story?
