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The fourth session on the second day of Kaplan Norton Masterclass was Completing the loop: Monitoring, Adapting and Sustaining your Strategy execution system.
Dr. Kaplan started the third session of the Kaplan Norton Masterclass – “Introducing Risk Management into your Strategy Execution” by giving examples of risks in the financial and academic industries and went on to present a framework that could be used for differentiating among different types of risk.
The second day of the Kaplan Norton masterclass – “Linking Strategic Objectives to Operational Excellence” analyzed the relationship between strategy and concepts such as process improvement and quality assessment.