KPI of the Day: % Promptness of claim settlements
Definition Measures the percentage of claims that are paid within the standard time period after the event was reported, according to the insurance type.
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Definition Measures the percentage of claims that are paid within the standard time period after the event was reported, according to the insurance type.
Digitization gives professionals unprecedented access to information that could help them make business improvements. Generally speaking, when you fail to digitize, you’ll deal with a competitive disadvantage.
Definition Measures the percentage of insurance claim denials overturned out of the total balance of denied claims.
The world is in a constant state of flux as technology evolves, customs change and priorities shift. These fundamental truths affect business as well, and professionals have to be willing to adapt if they’re going to ensure their company’s survival in the coming decade.
After the financial crisis that began in 2008, banks have been taking steps to improve their performance management and measurement capabilities in light of new economic and market conditions and new management needs.