Performance Measurement taxonomy – linking Performance Measurement and Management

Written by Aurel Brudan on April 17, 2010. Posted in Editorials, Organisational performance

smartKPIs.com Performance Architect update 15/2010

In my previous update, I discussed the concept of taxonomy and outlined the structure of a Performance Management taxonomy.  A subset of Performance Management is Performance Measurement and thus a separate taxonomy is required to illustrate its key elements.

The Performance Measurement taxonomy outlined below starts with a list of Performance Measurement instruments that provide the link with the Performance Management taxonomy. The other elements illustrate the various descriptors of performance measures.

The taxonomy is listed in a linear format, as it is still work in progress. A more complex map of the taxonomy can be structured once it matures:

• Goals / Objectives
• Measures
• Performance indicators / metrics
• Key Performance Indicators
• smartKPIs
• Scorecards
• Dashboards

• Measure owner
• Data custodian

• Cost
• Time
• Quality
• Maturity

• $ Value
• # Number
• % Percentage

Formula type

• Average
• Volume
• Rate
• Ratio
• Index
• Composition

• Quantitative
• Qualitative

• Risk
• Satisfaction
• Money
• Quality
• Duration
• Volume

• Strategic
• Operational

• When increasing
• When decreasing
• When within an interval of values

• Leading
• Lagging
• Diagnostic

• Input
• Process
• Output
• Outcome

• Spot
• Day
• Week
• Month
• Quarter
• Year
• Year to date
• Rolling average

Listing and grouping such elements is a good first step. Exploring the relationships between them and linking them in a map structure will provide a much richer picture.

Stay smart! Enjoy smartKPIs.com!

Aurel Brudan

Performance Architect, www.smartKPIs.com

Tags: Aurel Brudan, Performance Architect Update, Stakeholders, Taxonomy