Evaluating universities based on the financial success of their graduates
In 2008, Forbes ranked the top billionaire universities based on a performance indicator measuring the number of billionaire graduates.
Employee engagement and organisational performance
Engagement is all about getting employees to ‘give it their all’. Various research studies show a strong connection between an employee’s level of engagement and the level and quality of work performance.
Metrics in science – Performance Measurement and the world of scientific research
In a recent article published in the weekly international scientific journal ‘Nature‘, under the section ‘Science metrics’ the use of performance measurement in science is thoroughly investigated. According with the article, suggestive entitled ‘A profusion of metrics‘, performance measurement in science has captured an increased role since it was first started to be used in this particular area of human activity and interest (Richard van Noorden, 2010).
Metrics for assessing and improving customer loyalty
Customer loyalty has been for long time one of the main areas of focus for marketers. Although arguable in some cases, it is widely mentioned that usually the costs of dealing with existing, loyal, clients are significantly lower than the costs for attaining new customers. Thus, retaining and increasing business with existing customers is top priority on marketers’ agendas, nearly in all industries and organizations of all types and sizes.
Ethical leadership and performance management
smartKPIs.com Performance Architect update 30/2010
Managing performance is about achieving desired outcomes, fulfilling the purpose of an entity. Oftentimes it is a complex journey requiring a diverse set of abilities. One of the most important prerequisites of organizational success is strong, committed leadership. And even more important is being guided by ethical leaders. What is an ethical leader though?
