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Performance Management in the South African Public Service System

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Performance Management in South Africa

The South African Department of Performance Monitoring and Evaluation in the Presidency (DPME) was instituted in 2010, with the purpose of ensuring continuous improvement in service delivery, through performance monitoring and evaluation. Their key focus areas are built around performance monitoring and evaluation of governmental priorities, assessing the quality of management practices in governmental departments and indicators development.

Expert Interview – Carmine Bianchi, Full Professor of Business & Public Management, University of Palermo, Italy

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Carmine Bianchi Interview Performance Management in 2013For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image on the state of Performance Management as a discipline.

Carmine Bianchi, Full Professor of Business & Public Management at the University of Palermo, Italy, was one of the academics that The KPI Institute interviewed.

Performance Based Bonus – Philippines Government

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Performance Based Bonus – Philippines

Before 2012, the Philippines Government rewarded employees from the board uniformily, regardless of their performance. In time, this approach proved to be limited in terms of motivating employees and stimulating progress. Therefore, an initiative to promote a performance and result oriented culture was implemented – The Performance Based Incetitives System (PBIS). 

Expert Interview – Ali El Dirani, Assistant Professor in Management, American University of Middle East, Kuwait

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Ali El Dirani Interview Performance Management in 2013For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered rich insights into the state of Performance Management as a discipline.

One of the main editorial rules followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Dr. Ali El Dirani, Assistant Professor in Management at the American University of Middle East, Kuwait was one of the academics that The KPI Institute has interviewed.

Reporting performance in the healthcare industry – Canadian Institute for Health Information

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Reporting performance in the healthcare industry - Canadian Institute for Health Information

The Canadian Hospital Reporting Project (CHRP) is a national initiative aimed at increasing transparency across the healthcare industry. It provides both hospital managers and citizens with access to Key Performance Indicators’ (KPIs) results for more than 600 hospitals across Canada.

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