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Better is the adjective by which most of us lead our lives: better homes, better cars, better lifestyle and, more than often, better jobs. Such is the case that, while employees continuously aim to improve their careers, sometimes by changing jobs, companies strive to come up with solutions to reduce voluntary turnover. Employee retention rate has been and remains one of the most intense battles fought by executives and HR departments.
In many cases, companies hire contractors either to have specific types of work done, or to reduce their workload. In this manner, long-term relationships are established with the companies whose capabilities complement or supplement their own.
Outsourcing can be defined as “the strategic use of outside resources to perform activities traditionally handled by internal staff and resources”. According to Griffiths D., “outsourcing is a strategy by which an organisation contracts out major functions to specialized and efficient service providers, who become valued business partners”.
The KPI Institute is partnering with Tanfidh Training & Consulting to bring you one of the most important conferences in the Middle East. The Strategy Execution Conference focuses on building leaders’ capabilities in designing, developing and executing the organizational strategy.
Nowadays, many benchmarking best practice examples come from the highly competitive and innovative airline industry. According to Jackie Fry, Ian Humphreys and Graham Francis (2005), benchmarking is considered to be the most commonly used performance tool for increasing performance both for airline companies and airports worldwide.
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