Best practices and more from the UAE Government

Governments from all over the globe are pressured to provide higher added value, better public services, improved transparency and accountability towards their citizens.
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Governments from all over the globe are pressured to provide higher added value, better public services, improved transparency and accountability towards their citizens.

“You always have to be at the top of your game and you’re always improving because of the people around you. I train the way I do every day because in the end, I love what I do. When I’m having a rough day, I remind myself how great my job is.” – Shannon Boxx

“Continuous improvement is not about the things you do well — that’s work. Continuous improvement is about removing the things that get in the way of your work. The headaches, the things that slow you down, that’s what continuous improvement is all about” – Bruce Hamilton.
The KPI Institute has officially released its latest research study during the Performance Improvement and KPIs Forum, hosted in Kuala Lumpur, Malaysia, this September.

In Part I and Part II of this article, we emphasized the need to base decisions on data, as this leads to improved results, and we discussed about the decision-making process and the techniques we can use to ensure relevant decisions are made.