According to a report from global information services company Experian Hitwise, Facebook visitors are more loyal to News and Media websites than are visitors from News.Google.com. “In particular, among the top 5 Print Media websites in the week ending March 6, 2010, 78% of Facebook.com users were returning visitors compared to 67% from Google News. The figures are almost identical for Broadcast Media, with a 77% returning rate for Facebook.com compared to 64% for Google News.”
In the second week of March 2010, Facebook surpassed Google in the US and became the most visited website for the week, according to a report from Experian Hitwise, a global information services company. Facebook accounted for 7.07 % of all Web traffic in the United States in that week, while Google accounted for 7.03 % of all traffic. This marks the first time Facebook has posted a weekly traffic volume over Google.
Merkle, a US based provider of fully integrated customer marketing solutions, released at the beginning of 2010 a ten page report with the title “View from the Social Inbox 2010 – Actionable Information for Marketers“.
A recent Mzinga and Babson Executive Education survey on the topic of social software in business, comprising over 900 executives, managers and individual contributors identified what they call Social Media Customer Leaders (SMC Leaders).