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Posts Tagged ‘Robert Kaplan’

Balanced Scorecard – A Strategic Management System. A case study from Taiwan


Balanced Scorecard – A Strategic Management System

“If you cannot measure it, you cannot improve it.” (Lord Kelvin)

The Balanced Scorecard, or BSC, is a strategy performance management tool that helps managers to put in balance four main perspectives (the customer’s perspective, the company’s internal perspective, as well as innovation and improvement). Also, it encourages them to focus on complex cause and effect relationships and on developing a systemic aligned strategy.

Avoiding The Balanced Scorecard Pitfalls


Balanced Scorecard Success

  When Kaplan and Norton’s second book, The Strategy Focused Organization was published, the Harvard Business Review hailed the Balanced Scorecard (BSC) as one of the most significant contributions to management practice in the last 75 years. However, despite its well-publicized successes, many organizations that adopt a scorecard still fail to achieve the rewards they expect.

Balanced Scorecard & Strategy Summit 2013 – Day 2 of The Kaplan Norton Masterclass – Session 3


Balanced Scorecard & Strategy Summit 2013 Kaplan Norton Masterclass

Dr. Kaplan started the third session of the Kaplan Norton Masterclass – “Introducing Risk Management into your Strategy Execution” by giving examples of risks in the financial and academic industries and went on to present a framework that could be used for differentiating among different types of risk.


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