Posts Tagged ‘Performance Measurement’

KPIs and Dashboards in practice: TrackDC an innovative District of Columbia Performance Management initiative

Written by Adelina Chelniciuc on March 15, 2010. Posted in Around the world, Articles, Operational performance

Performance measurement and reporting for control is not the sole purpose of tracking results against targets. One of its very important dimensions is that of enhancing accountability towards stakeholders; in private-owned organizations, reporting is directed mostly to shareholders and managers, whereas in governmental institutions, communication is directed towards the entire community served.

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All time high for New York City high school graduation rate

Written by Denisa Călin on March 13, 2010. Posted in Around the world, Articles, KPI

In a recent press release, the  Mayor Michael R. Bloomberg and Schools Chancellor Joel I. Klein announced that New York City’s four year high school graduation rate rose to all time high of 63 % in 2009.

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The Internet in numbers – using metrics to measure online performance

Written by Adelina Chelniciuc on March 8, 2010. Posted in Articles, KPI

Online businesses have an important role in today’s economy, many of them being best practices lasting for decades. eCommerce and online service delivery are considered some of the fastest growing trends on the Internet. As we are facing an exponential growth of Internet usage, performance indicators provide essential information about the online market and the performance of online businesses.

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Performance in Social Media marketing: Tweet, but don’t forget to measure!

Written by Adelina Chelniciuc on March 4, 2010. Posted in Articles, KPI

A recent Mzinga and Babson Executive Education survey on the topic of social software in business, comprising over 900 executives, managers and individual contributors identified what they call Social Media Customer Leaders (SMC Leaders).

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Employee Engagement Index

Written by Adelina Chelniciuc on March 3, 2010. Posted in Articles, Individual Performance

In the last decade Employee Engagement has become a hot topic both in academic literature and in practice. The debate goes mostly around the implications that employee engagement can have on the success and bottom line of a company (Sacks, 2006).

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