Discussing the Role of Performance Measurement in Developing Industrial Services with Sanna Pekkola, Minna Saunila, Tero Rantala and Juhani Ukko, at the 2014 PMA Conference
On the second day of the 2014 PMA Conference, Sanna Pekkola, Senior Researcher at Lahti School of Innovation, of the Lappeenranta University of Technology in Finland, along with Researchers Minna Saunila, Tero Rantala and Professor Juhani Ukko, of the same school, held a presentation that looks into the role of performance measurement within industrial services.